Privacy Policy

Privacy Policy for CV Solutions

Last Updated: 18 August 2024

CV Solutions ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website ("Site") or use our services. We are committed to ensuring that your privacy is protected under the UK General Data Protection Regulation (UK GDPR) and other relevant legislation.

1. Information We Collect

We may collect and process the following types of personal data:

a) Personal Information: This includes your name, contact details (email address, phone number), job title, CV, and employment history.

b) Usage Data: Information about how you use our Site and services, such as the pages you visit and the duration of your visit.

c) Communication Data: Any communications you send to us via email or the contact forms on our Site.

2. How We Use Your Information

We use your personal data for the following purposes:

a) To provide our CV writing and related services.

b) To communicate with you about your inquiries, orders, or feedback.

c) To improve our website, services, and customer experience.

d) To process payments and fulfill orders.

e) To comply with legal and regulatory obligations.

3. Legal Basis for Processing

Under the UK GDPR, we process your personal data based on one or more of the following legal bases:

a) Consent: When you provide explicit consent for us to process your data (e.g., by submitting your CV for review).

b) Contract: When processing is necessary to perform a contract with you (e.g., providing CV writing services).

c) Legitimate Interests: When processing is necessary for our legitimate interests (e.g., improving our services), provided that your interests and fundamental rights do not override those interests.

d) Legal Obligation: When processing is necessary to comply with a legal obligation.

4. How We Share Your Information

We may share your personal data with third parties in the following circumstances:

a) Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, website hosting, and IT support.

b) Legal Requirements: We may disclose your personal data if required by law or in response to valid requests by public authorities.

c) Business Transfers: In the event of a business merger, acquisition, or sale, your personal data may be transferred to the new owner.

We will never sell or rent your personal data to third parties for marketing purposes.

5. Data Security

We are committed to ensuring the security of your personal data. We use industry-standard security measures, including encryption, firewalls, and secure servers, to protect your information. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

a) Access: You have the right to request a copy of the personal data we hold about you.

b) Rectification: You have the right to request correction of inaccurate or incomplete data.

c) Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

d) Restriction of Processing: You have the right to request that we limit the processing of your personal data.

e) Objection: You have the right to object to the processing of your personal data for certain purposes, such as direct marketing.

f) Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer it to another controller.

To exercise any of these rights, please contact us at info@cvsolutions.org.uk  We will respond to your request within one month.

8. Cookies

We use cookies and similar technologies on our Site to improve your user experience and analyze our website traffic. Cookies are small text files stored on your device by your browser. You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our Site may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you by updating the date at the top of the policy. We encourage you to review this page periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at info@cvsolutions.org.uk 

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.